If you can’t get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, my office may be able to help resolve a problem or get you the information you need. While I cannot override the decisions made by a federal agency, my staff and I can often intervene on a constituent’s behalf to get answers to their questions, find solutions, or just cut through the red tape.
Please include all pertinent information and claim numbers in your correspondence—such as:
- Your address, home phone number and cell phone number so that we can obtain any additional information from you that might be necessary
- Copies of any related documents or correspondence that you may have from the agency involved
Regardless of which federal agency you need assistance with, the Privacy Act of 1974 (5 U.S.C. § 552a) requires that my staff and I have written authorization before we can obtain information about an individual’s case. We must have your signature to proceed with this type of request. Please click on the appropriate agency to utilize our digital privacy release authorization form.
Social Security Administration
Common areas of assistance include Social Security retirement, Medicare enrollment, Social Security Disability Insurance (SSDI), and Supplemental Security Income (SSI). SSDI and SSI are both types of disability benefits with different eligibility criteria.
Department of Veterans Affairs
Common areas of assistance include VA healthcare issues, veteran disability benefits, and GI Bill benefits.
Department of State
Common areas of assistance include passports, international travel, and intercountry adoptions.
Internal Revenue Service
Common areas of assistance include tax returns, economic impact payments, and child tax credit advance payments.
Small Business Administration
Common areas of assistance include loans and entrepreneurial resources.
Department of Defense
Military personnel, please contact our office for assistance with any questions or problems you may have.
Click here to get help with a federal agency.